Disney has a long tradition of guest service with the four keys encompassing security, courtesy, show and efficiency.
When Disney employees were asked by the company how to better cultivate a culture of connectedness, they suggested a fifth key: inclusion.
Disney is bringing the spirit of the inclusion key to life with the renewal of attractions such as the Jungle Cruise and Splash Mountain, which will become adventures with Princess Tiana.
RELATED | Disney transforms Splash Mountain into the theme “The Princess and the Frog” in parks in California, Florida
One of the biggest changes with the introduction of the fifth key is the updated policy that shows how employees view work.
According to Disney Parks Blog, amusement park employees are allowed to dress in ways that better express their cultures and individuality. This includes allowing for gender-inclusive hairstyles, jewelry, nail styles, costume choices, and appropriate visible tattoos.
RELATED | What attractions, restaurants can people visit when Disneyland reopens on April 30th
The Walt Disney Company is the parent company of this station.
Copyright © 2021 KABC-TV. All rights reserved.