The Secretary of the Department of Labor and Human Resources (DTRH), Carlos J. Rivera Santiago, reported that programming eliminated several controversial points, mainly caused by errors in the completion of the application by the plaintiffs.
According to the official, this will benefit 13,447 plaintiffs who have enforced the security warning on their claim.
“Given the complexity of the technological system used by unemployment insurance, the contractor responsible for the platform informed us that after a few weeks, the controversial student credits, prepayment orders, incomplete payment orders, and assignments could be eliminated by programming.” Santiago.
At the same time, the agency’s head indicated that eliminating these controversial points amounted to the payout of $ 3,104,367.00. “These deleted controversial points did not pose major problems from a security standpoint, for this reason they allow their elimination, but others cannot be eliminated because they require additional information or technical assistance under federal regulations,” he said.
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On the other hand, the Minister of Labor explained that the greatest number of controversial points are the result of voluntary abandonment (7,680), layoffs (8,971), improper behavior as a result of disciplinary measures (4,431) and the payment of vacations or liquidations (9,775). “These controversial points specifically require an interview by the agency’s staff, both with the employer and with the plaintiff, once this process is completed the case will be heard,” he explains.
“In general, controversial layoffs and layoffs due to disciplinary action do not qualify for unemployment insurance reimbursement, which requires more attention,” he said.
Controversial points are security alerts that appear when the claim filled out request contains inaccurate information, until it is validated, the system will stop paying any damages and not be a creditor of it.