Warehouse worker Amazon testifies before Senate: ‘My working day feels like intensive training of 9 hours, every day’

“Amazon boasts that it pays workers above the minimum wage. What they don’t tell you is what those jobs really are like,” Jennifer Bates said in her testimonial.

“We have to keep up with the pace. My workday feels like an intense nine-hour workout every day. And they track our movements – if your computer doesn’t scan, you’re accused of being free time,” said Bates, a learning ambassador who helps in training other employees at the facility and who has been an outspoken organizer behind the union action. “I learned from the start that if I worked too slowly or had too much free time, I could be disciplined or even fired.”

Bates was invited by Senator Bernie Sanders to speak on the topic “Income and wealth inequality crisis in America”. Outgoing Amazon CEO Jeff Bezos was also invited to speak, but declined the offer. In a statement last week, an Amazon spokesperson said, “We fully endorse Senator Sanders’ efforts to reduce income inequality with legislation to increase the federal minimum wage to $ 15 an hour for all employees, as we did for ours in 2018. . ”

“We take employee feedback seriously, including Ms. Bates’s, but we don’t believe her comments represent the more than 90% of her colleagues in the fulfillment center who say they would recommend Amazon as a great place to work for friends and family, ”an Amazon spokesman said in a statement Wednesday. The spokesperson added that Amazon employees “earn at least $ 15 an hour, receive comprehensive health care and paid time off”.

The company raised its minimum wage to $ 15 in 2018 after critics, including Sanders, pushed back that Amazon was not paying its employees enough. Amazon recently had a PR blitz on the topic, pledging its support for a federal minimum wage of $ 15.
Amazon Bessemer’s union election – which began by mail on February 8 and runs through March 29 – has drawn national attention from prominent figures, including President Joe Biden and Stacey AbramsEarlier this month, a congressional delegation visited the Bessemer factory in support of workers pushing for a union. If successful, it would become Amazon’s first US-based union in its nearly 27-year history.
Jennifer Bates, a warehouse worker at Amazon, told Senate members that her workday "every day feels like an intense nine-hour workout."

Bates described 10-hour shifts with only two 30-minute breaks that “are not long enough to give you time to rest” given the sheer size of the facility.

“Just the long way to the bathroom and walking back is a costly break,” said Bates, who said elevators in the facility had signage that said “they were for material only, not riders.” “I couldn’t believe they built a facility with so many elevators for materials and that the workers had to take the stairs on a massive four-flight facility.”

In an interview with CNN Business last month, Bates ticked off a list of issues that employees hope to improve with the help of union representation, including adequate break time, better procedures for filing and receiving complaints on complaints, higher wages and protections from Amazon. the unlawful application of policies such as social distance to discipline workers.

As CNN Business has previously reported, Amazon has conducted an aggressive anti-union campaign leading up to the vote. Employees were often briefed on Amazon’s view that a union is an unnecessary expense. Workers saw anti-union signs on the toilets; they were drawn to one-on-one meetings on the warehouse floor and also had to attend group meetings every few shifts. The company sent numerous text messages to employees and launched an anti-union website that warns against paying dues: “Don’t buy that dinner, don’t buy those school supplies, don’t buy those gifts, because you don’t have nearly $ 500 in dues. paid. “

Bates spoke in her testimony about the anti-union efforts. “The company was just hitting several reasons why the union was bad. And we had to listen. If someone spoke and disagreed with what the company said, they would close the meeting and tell people to get back to work with one-on-one meetings on the floor, “she said, calling it” disturbing “to see some colleagues” getting confused by what was said in the meetings. ” (In a statement to CNN Business last month, Amazon spokesperson Heather Knox said Amazon has “provided education that helps employees understand the facts of joining a union.”)
Tensions in the Amazon warehouse are high as the vote on the union's milestone gets underway

“It’s frustrating that we just want Amazon to be a better place to work. Yet Amazon is acting like they are under attack. If they spent less time and money stopping the union, they might hear what we And maybe they would create a company that is as good for employees and our community as it is for shareholders and executives, ”Bates said.

While the pandemic has been a boon to Amazon’s business, it has also been a driving force behind a more widespread worker revolt. Amazon has slowly phased out some of its pandemic-related policies. The company quit its unlimited unpaid time off in May, as well as its $ 2 hourly wage and double overtime in June. It restored its “time off” statistic to track employee productivity this fall. It also reported workers in February that it would soon resume daily “stand-up meetings for small groups at a social distance”.
Amazon has said it has made more than 150 process updates to ensure the health and safety of its employees. The company, which continues to offer up to two weeks of paid time off to workers diagnosed with the coronavirus, has also given out two special bonuses to frontline workers since eliminating the pandemic-related wage bumps.

“Why can’t such a large and prosperous company do better for their employees?” Bates said. “Amazon even took away our indispensable wages during the pandemic. Meanwhile, Amazon has made tons of money during this crisis. Jeff Bezos is the richest man in the world. And now he’s even richer thanks to us workers.”

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