Last year, the digital transformation was an opportunity for companies to reinvent themselves and adapt to ensure their continuity. Looking ahead to 2021, C&W Business, a communications company operating in Latin America, identifies three key trends that companies from all industries should consider when designing their digital strategy.
“ All businesses must ensure they have high-quality connectivity, in addition to the necessary security and accessibility, which are essential in digital transformation processes, which are essential today to achieve business goals, especially in light of the current challenges posed by the market. imposed. ”Said Teudis Quezada, Country Manager of C&W Business in the Dominican Republic.
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The cloud, digitization and security. In the Dominican Republic, industries such as e-commerce led the digital transformation and online consumption has grown by 300% in the region since the pandemic began, according to expert consultancy Kantar. At the same time, other sectors that seemed lagging or a slower process prioritized their 2020 transformation in favor of the community.