Well, that didn’t take long. Google fixed multiple issues with its services this week, but less than a day later, network administrators and users started seeing a series of Gmail issues again.
Google confessed: “We are aware of an issue with Gmail affecting a significant proportion of users. The affected users can access Gmail but see errors, high latency and / or other unexpected behavior. We will provide an update. by 12/15/20, 5:30 PM [Eastern US]detailed when we expect to solve the problem. Please note that this resolution time is an estimate and is subject to change. “
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Downdtector reported a large peak around 3 p.m. East. 73% of the reported problems related to receiving messages. 23% of users reported having problems logging into Gmail.
On the Internet Network Administrator Dropout List, admins reported seeing random bounceback issues with an average of 10% bouncebacks on their test emails. Still, other admins reported seeing bounces when sending GSuite to consumer Gmail.
Typical bounceback errors were, “The email account you were trying to reach does not exist.”
This problem mainly occurred in the US, but also caused disruptions in Europe, Australia and New Zealand.
There are also scattered reports of problems with YouTube and YouTube TV, but these have not been confirmed.
At 6:51 p.m. Eastern Time, Google reported that the Gmail issue had been resolved. The company also stated: “We apologize for the inconvenience and thank you for your patience and continued support. Rest assured that system reliability is a top priority at Google and we are constantly making improvements to improve our systems. . If you still do. If you have a problem, please contact us at the Google Help Center. “
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