For those of you who turned to one of them Logitech’s universal Harmony remotes To escape the mountain of remotes in your home, we have some sad news: Logitech has killed the Harmony line of remotes. If you have or want to buy a Harmony remote, take a deep breath. As of now, the company says it will continue to support existing and new Harmony customers.
In a message on Logitech support On Friday, the company said that while its Harmony remotes will remain available through various retailers, it will stop manufacturing them. Nonetheless, this doesn’t seem to affect current or even new Harmony users, at least as Logitech explains.
“We do not expect any impact on our customers from this announcement. We plan to support our Harmony community and new Harmony customers, including access to our software and apps to set up and manage your remotes, ”a Logitech support representative wrote on the site. “We also plan to continue updating the platform and adding devices to our Harmony database. Customer support and warranty support will be offered. “
In other words, Logitech says your remotes will still work. In addition, it says the goal is to “keep the service running for as long as customers use it.”
The company also confirmed that it intended to continue to update the Harmony software for desktop and Harmony apps for Android and iOS. It will continue to provide a support team and continue to offer resources on it Harmony support page
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Logitech stated that the remaining Harmony stock will still be available last through select retailers for customers to purchase. It will still continue to maintain the Harmony database and software, but will no longer be upgrading the line or developing new products for it.
The announcement ended years of rumors and speculation that the company wanted to give its remotes the boat. In 2019, Logitech CEO Bracken Darrell said the remotes were a small part of its general affairs and that they have lost relevance in a world dominated by streaming services.
“I think over time there will be fewer and fewer people who feel like they really need that universal remote,” Darrell said on the Vergecast“Now you have another problem: you have 10 different streaming services and I want to watch friends. Where can I watch it? So it is less about different devices and more about different streaming services. “
But even in 2019, Darrell said Logitech would always take care of Harmony customers, who “ really love the remotes. ” He’s not wrong. Even critics like it a lot. The Harmony remote will appear periodically on buyer guides, including Gizmodo’s own guideOn the announcement page, dozens of users expressed their dismay.
“Wow. It doesn’t scare me that much, but this made my home theater cage rattle,” one user wroteIs this really the end? Please tell me there is a future for the Harmony hardware line. Please!”
RIP Harmony. Let’s hope Logitech keeps its word and provides loyal Harmony customers with service for as long as they want.