Sales increased more than 20% in the quarter to $ 21.5 billion, while net income more than doubled to $ 890 million.
Much of the growth was due to the rising demand for products people buy on their phones and computers – a trend that is not going to disappear any time soon.
“We remain excited about the diversification and evolution of the e-commerce market,” said Brie Carere, FedEx’s chief of marketing and communications, during a conference call with analysts Thursday evening. “Some of our largest retail customers reported e-commerce growth rates in the double and even triple digits through 2020,”
Carere added that e-commerce accounted for 20% of all US retail sales in the fourth quarter of last year, well above pre-pandemic levels.
Carere shook off concerns that FedEx would lose momentum as more people venture out and shop again in the physical world as Covid-19 vaccinations increase.
She admitted that there is “the potential for a short-term slowdown in e-commerce shopping,” but that digital commerce will continue to grow as a percentage of the total retail market.
FedEx CEO Fred Smith said during the analyst call that the company ships vaccines to more than 220 countries and territories around the world.
Vaccine deliveries so far have been “nearly flawless,” he added, noting that “you can count on your hand for the number of problems with the number of vaccines we have delivered in the millions.”