EXCLUSIVE: Demi Lovato’s viral rant that called the popular Los Angeles frozen yogurt spot, The Bigg Chill, over its sugar-free offering, surprised the mother and daughter’s co-owners with an absolute surprise.
Cary Russell and her mom Diane Dinow spoke to Fox News on Monday saying the whole situation, including Lovato’s half-hearted apology, is “ comical ” and actually said Piers Morgan being so quick to defend the matter was “ nice news for awake ” be to. “
“We had seen him come back during the day and we have a pretty big following of celebrities,” Russell told us, adding that when Lovato launched her public decree admonishing the 36-year-old small company for their abundance of sugar-free offers on Sunday, “we were absolutely confused because it had come from the left field.”
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The mother-daughter owners of popular Los Angeles yogurt shop The Bigg Chill told Fox News on Monday that they were surprised by Demi Lovato’s public social media outburst over their plethora of sugar-free offerings.
(Thanks to The Bigg Chill)
“Most of the celebrities who do come here get in touch but laugh about it because the stuff we have with us isn’t even our own products,” the mother and daughter said with a laugh.
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“We sell the same stuff she would find in a Whole Foods, so if she’s really upset at that level, she has to go straight to the source.”

Piers Morgan called Demi Lovato ‘stupid’ and ‘misguided’ after calling out his ‘favorite’ frozen yogurt shop in Los Angeles for their plethora of sugar-free offerings. The owners told Fox News Monday that Morgan so quickly came to the defense of the matter was “ good news to wake up to. ”
(Getty)
On Monday, the pop star said that her post was “misunderstood” and that she was “sorry that I misunderstood the coverage. I’m sorry that I may have disappointed some people.”
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The pair claimed they had not personally spoken to the “Sorry Not Sorry” performer yet, but confirmed that Lovato’s camp had cleared the air.
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“Of course there is no ill will,” said Russell. “We’ve been here for nearly 40 years and we hope to remain a staple of this for many decades to come.”

Cary Russell and her mother Diane Dinow, owners of The Bigg Chill, spoke to Fox News Monday and said the whole situation, including Demi Lovato’s half-hearted apology, is “ comical. ” (Photo by Matt Sayles / Invision / AP, file)
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Asked if they expect business to rise due to the unsolicited publicity, the cheeky couple laughed and simply added, “We welcome everyone’s business.”