Slack says it fixes its tool for anyone concerned about harassment

The feature is part of Slack Connected, a tool that was rolled out last year and “designed to replace email outside of your company,” Slack said in a first blog post Wednesday morning.

“After we rolled out Slack Connect DMs this morning, we got valuable feedback from our users about how email invitations to use the feature could potentially be used to send offensive or intimidating messages,” said Jonathan Price, Slack’s VP of Communications and Policy. , against CNN Business. in a statement. “We are taking immediate action to prevent this type of abuse, starting today with the removal of the ability to customize a message when a user invites someone.”

At a virtual event hosted by Slack on Wednesday about ‘reinventing work’, the company’s CEO, Stewart Butterfield, praised the new DM feature as a way for employers to have a better overview of their employees’ conversations. with the outside world.

“People within your company … routinely message people outside, be they customers or partners and salespeople and so on,” Butterfield said. “We want to make it as easy as possible, and at best as wonderful as possible, for two people to use Slack Connect to give you a lot more control and much more insight into how that communication works.”

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