Consumer protection for multi-payment and healthcare businesses.
Sanction of the Ministry of Internal Trade for a total consideration of $ 7.7 million to companies of prepaid medicines and health services for breaches of contract publication and failure to install the unsubscribe button on their websites.
The National Directorate for Consumer Protection and Consumer Arbitration has verified that companies Galeno Argentina SA, Medicina Prepaga Hominis SA and CEMIC Article 38 of the Law 24.240 on Consumer Defenser that the service providers are obliged to publish the model contract to be signed on their websites.
In these cases, the fines were $ 750,000, $ 600,000 and $ 700,000, respectively, the portfolio said in a statement.
Among the reasons for sanctions, the official provisions emphasize that these contracts “are usually concluded by adhering to predetermined clauses where the relationship between the contracting parties is asymmetric, because the terms of the relationship are unilaterally set by the health company (.. To this end, it will be taken into account that in the context of public and known knowledge that traverses the country, access to contracts through the website (…) will become an indispensable tool for the health of the population ”.
On the other hand too Aca Salud, Bristol Medicina, Apres, CEMIC, Grupo Premedic, Prevencin Salud, Esteban Echeverra Medical Circle, Assistance Corporation, Lomas de Zamora Medical Circle and Hominis Prepaid Medicine companies were sanctioned. for failure to comply with Department of Commerce resolution n316 / 18 requiring suppliers of certain activities to do so Include a link on your website so that consumers agree to request the cancellation of the service, which is at a glance and easily accessible.
In the latter case, fines ranged from $ 450,000 to $ 750,000 per company.
Consumers can call 0800 666 1518; write to [email protected] or on Twitter @DNDConsumidor. Also enter your claims for infringement on the Consumer Defense website.