Apple today launched a new page on its website that will act as a portal for “Turning Off Activation Lock”. The page provides details on how users can disable the Activation Lock security feature on their iPhone, iPad and iPod touch. The page contains a link to start the Activation Lock support request process in the United States. This means that users do not have to call Apple’s support representatives via phone, email or online chat to start the process. Let’s take a look at more details about the portal and how to use it.
Apple introduces new portal to remove Activation Lock on iPhone and iPad – no need for Apple support, email or chat with representatives
As mentioned earlier, Apple today launched a new self-serve portal dealing with Activation Lock removal on iPhone, iPad and iPod touch. You can easily add the required information and request Apple to remove Activation Lock from your iPhone, iPad and iPod touch directly from the company’s website.
Keep in mind that there are some conditions that you should be aware of. For example, you must be the owner of the device, the device cannot be in lost mode or managed by a third party such as a company. If you meet these points, you can proceed with the process to remove Activation Lock on your iPhone or iPad.
You will also be asked to enter your valid email address and the device serial number. You will be given a form to complete which will prove ownership of the device. You must provide the date of purchase of the appliance, the location where it was purchased, and the receipt of the purchase, if you have one. The information provided will be used by Apple or an Apple affiliate company to complete the process and remove Activation Lock on your iPhone or iPad.
After you submit the support request, the company will review the request and update users via email. A support request number is also generated for reference. One thing to note is that once Apple removes Activation Lock on your iPhone or iPad, all your data will be permanently erased. Henceforth, it is wise to backup your device before starting the process.
That’s all there is to it, folks. Do you have an iPhone or iPad with an activation lock? Prefer this method? Let us know in the comments.