The restructuring will cost approximately € 420 million ($ 509 million) and will reduce headquarters staff costs by 20%. Regional offices and local operations will also be affected.
“The impact of the pandemic on our business was enhanced by our hospitality industry [pubs, bars and restaurants] and geographic exposure, ”said CEO Dolf van den Brink, who took the lead in a statement last June.
With more alcohol consumption at home, Heineken’s direct-to-consumer platforms, including Beerwulf, Six2Go and Drinkies, tripled the number of orders last year. Online sales of its home reception systems grew halfway through double digits.
Still, beer sales fell 8.1% in volume in 2020. Heineken, however, sold more non-alcoholic drinks, driven by Heineken 0.0 and Maltina in Nigeria. The company said the segment has “great growth potential” and plans to make non-alcoholic beer widely available.
The group is also pushing hard seltzer-flavored sparkling water with alcohol. Heineken launched products in this category in Mexico and New Zealand last year, with more launches to follow in 2021. In the United States, it has partnered with the Arizona beverage brand to launch Arizona Sunrise Hard Seltzer.
Van den Brink said Heineken’s strategic review would leverage existing strengths and new opportunities to “map our next chapter of growth”.
“We are committed to superior and profitable growth in a rapidly changing world,” he added.